Notifications
You can disable Venues V push notifications at any time in your iPhone or Android system settings. Operational data remains available when you open the app.
Location and automatic attendance
Eligible managers and cleaners choose whether to enable background location from the Attendance screen. You can disable automatic attendance in the app or revoke background location in device settings. Manual clock-in/out remains available, and managers can correct operational attendance with an audit reason. Disabling location prevents new automatic geofence events but does not erase history already required by the business account.
Access or correct your information
Contact us from the email address connected to your account. We may ask you to verify your identity before providing or changing personal information.
Submit a privacy request →Delete your account
For the safest verified process, sign in to the Venues V mobile app and open More → Privacy & Support → Request Account Deletion. The request is tied to your authenticated account.
- Requests are processed within 30 days.
- Owner requests may affect team access and venue data.
- Where an active external subscription can be verified, its next renewal is scheduled to stop; support confirms the outcome by email.
- We retain only records required for legal, fraud-prevention, or security obligations.
Safety controls
Press and hold a chat message to report it or block the sender. Blocked users can be managed from the shield icon on the Chats screen.